Brooklyn's Alphapointe
Providing Goods to the Region and Jobs to the Blind
A Brooklyn institution leads the way in addressing one of the

nation’s top employment challenges – only 37.7 percent of

working-age adults with significant vision loss are employed,

according to Cornell University research conducted in 2012.
The Brooklyn business champion working on a solution is

Alphapointe, a multifaceted nonprofit that employs more than

100 blind or visually impaired workers, primarily at a 

140,000-square-foot facility at 3611 14th Avenue.

CEO Reinhard Mabry says that while Alphapointe serves a variety of governmental and corporate customers, it is driven primarily by a mission to empower people with vision loss to achieve their goals and aspirations.  “We are all about jobs and independence for people  

who are hardworking and who function very well on their own despite vision loss,” Mabry said. “Our credentials in this industry are strong, and our people are driven to exceed expectations.”

The company, formerly known as New York City Industries for the Blind, was founded in 1995 and merged in May 2014 with Alphapointe, a 103-year-old organization based in Kansas City, Missouri. The nonprofit firm is and equal opportunity employer offering competitive wages and a top-notch benefits package to both visually impaired workers and about 60 sighted associates.

Alphapointe provides material logistics services, such as storage, packaging, distribution, inventory management and just-in-time
manufacturing or component delivery. Brooklyn workers also manufacture a wide range of janitorial supplies and office products, perform contract textile sewing, and operate a telephone contact center. At a satellite operation near John F. Kennedy International Airport, Alphapointe processes international airmail shipping bags for reuse. “But the highest value we deliver to the Brooklyn economy is putting blind and visually impaired people to work,” Mabry said. “Hundreds of New Yorkers have found meaningful training and employment opportunities right here in Brooklyn.”

Mabry said Alphapointe especially welcomes Brooklyn Chamber members not only as customers of its products or services, but also as employers of the blind or visually impaired. “We would love to discuss the advantages of employing people who are blind or visually
impaired with any Brooklyn Chamber member, or any employer in the region,” he said.

For more information, contact

Brenda Mee, director of business development, at
207-793-5174 or; or

Cloud Call Center Featured Article

October 27, 2014

Alphapointe Set to Hire Visually Impaired Workers at Call Center

By Oliver VanDervoort Contributing Writer

With reports coming almost daily that call centers are coming back to the United States in droves, it shouldn’t surprise anyone that Alphapointe Association for the Blind is opening a new call center that will provide 60 new jobs to a certain segment of the population. What might be a bit surprising is what segment of the population Alphapointe will be focusing on. The Kansas City based non-profit has been serving the blind and visually impaired for as many as 100 years and now the firm wants to give up to 60 of these visually impaired individuals a job at its new call center facility.

The Kansas City Business Journal reports the company already employs a little over 200 visually impaired people who perform jobs that range from manufacturing to call center services in the area. Alphapointe has been working hard over the last few years to acquire a number of new services and new operations centers. The firm has also been attempting to diversify so that it isn’t nearly as reliant as it once was on government contracts.

All that work has apparently paid off as the firm has announced it is going to go through another hiring round and bring in an additional 60 people who are visually impaired to its new call center. The center will allow visually impaired employees to work at specially designed computer work centers that can take phone calls and provide calling services to companies and organizations that are located throughout the country.

With the rise in the call center community, there have been a ton of new uses for call center services. Several states are setting up call centers to provide services such as providing information to people when it comes to the Ebolaoutbreak and how it affects life in the United States. No other company in the country however, caters to helping the visually impaired find gainful employment quite the way Alphapointe does.

Edited by Rory J. Thompson

Merger offers aspirational jobs and services to people who are visually impaired

Brooklyn, N.Y. – May 13, 2014 – New York City Industries for the Blind (NYCIB), a non-profit organization in Brooklyn, N.Y., has completed its merger with Alphapointe, a similar organization serving the visually impaired in Kansas City, Mo. NYCIB and Alphapointe, have a shared vision to create aspirational careers for people who are blind and visually impaired.

NYCIB changed its name to Alphapointe effective May 1. Rick Bland formerly CEO at NYCIB, will remain an Alphapointe adviser to ensure a smooth transition.

Reinhard Mabry, President and CEO of Alphapointe, said: “Our organization is making a difference for more than 400 employees working at nine locations in four states, and we are growing.”

More than 70 percent of legally blind citizens are unemployed, and both NYCIB and Alphapointe have long been committed to reducing that number. By joining forces, the merged organization is better able to provide more resources, create more jobs and make a lasting, national impact, Mabry said.

​Made in NYC, NYSPSP and AbilityOne will remain critical partners in the merged organization.  Relationships will expand to include a broader network of business alliances, such as Cardinal Health, Sanofi-Aventis, Rexam and the Department of Defense, among many others. From the current products being manufactured to new products being developed, the impact to reduce joblessness for people who are visually impaired will be even greater, Mabry said.

About New York City Industries for the Blind
Located in the heart of Brooklyn, New York City Industries for the Blind Inc. (NYCIB) is a 501(c)3, not-for-profit company that was founded and incorporated in November 1995. NYCIB is the largest employer of people who are blind or visually impaired in the New York City area. NYCIB offers employment opportunities to individuals who are legally blind through manufacturing of products, business services, and job-placement programs. NYCIB manufactures AbilityOne/Skilcraft products under the AbilityOne Program supplying the Federal government and military personnel with quality products. NYCIB is also affiliated with The New York State Preferred Source Program (NYSPSP), which supplies a broad range of products and services to New York state, city and local government agencies.

About Alphapointe
Alphapointe, located in Kansas City, Mo, has been empowering people with vision loss to maximize their independence since its founding in 1911. Alphapointe is the largest employer of people who are blind in the Missouri and the region’s largest resource for people with vision loss, offering products and services nationwide.  Alphapointe’s full family of companies includes plastics, micro-molding, office-product manufacturing and sales, contact center services, retail stores and a comprehensive rehabilitation and education program for people who are blind or visually impaired.

For More Information
Gina Gowin
​Tel: 816-237-2025
Mobile: 816-809-6770


We've joined forces to create more impact.

NY:    3611 14th Avenue . Brooklyn, NY 11218
​HQ:    7501 Prospect . Kansas City, MO 64132

Tel   877.336.9242, 866.240.1352
​Fax  718.854.2700
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